Privacy Policy

We attach great importance to the protection of your data. To fully inform you about the use of personal data, we ask you to take note of the following privacy information.

Controller

The controller responsible for data processing within the meaning of the General Data Protection Regulation (GDPR) is: Franchcom Ltd & Co KG, Waaggasse 5/21, 1040 Vienna, Austria, email: office@franchcom.at.

Personal data

Personal data that you transmit electronically on this website, such as your name, email address, address or other personal details, are used by us only for the respective stated purpose, stored securely and not passed on to third parties. The provider automatically collects and stores information on the web server such as the browser used, operating system, referrer page, IP address, time of access, etc. Without checking further data sources, this data cannot be assigned to specific persons, and we do not evaluate this data further as long as there is no unlawful use of our website.

Hosting

This website is hosted by Vercel Inc. (USA). When you visit the website, technical access data (as described above under “Personal data”) is processed on the provider’s servers to the extent necessary for the secure and stable operation of the website.

Contact form

If you contact us via the contact form, we use the data you provide (in particular your name and email address as well as your message) exclusively to process and respond to your enquiry. We do not pass this data on to third parties without your consent.

Form data and comments

If website visitors leave comments or form entries, the entered data and their IP addresses are stored. This is done for security reasons, in case someone posts unlawful content (insults, left- or right-wing extremist propaganda, hate posts, etc.). In such a case we have an interest in the identity of the author.

Cookies

Cookies are small files that enable this website to store specific, user-related information on the visitor’s computer while our website is being visited. Cookies help us to determine the frequency of use and the number of users of our web pages, and to make our offerings convenient and efficient for you. On the one hand we use session cookies, which are cached exclusively for the duration of your use of our website, and on the other hand permanent cookies to record information about visitors who repeatedly access our website. The purpose of using these cookies is to be able to offer optimal user guidance as well as to recognise visitors and, on repeated use, to present the most attractive website and interesting content possible. The content of a permanent cookie is limited to an identification number. Name, IP address, etc. are not stored. No individual profile of your usage behaviour is created. Use of our offerings is also possible without cookies. You can deactivate the storage of cookies in your browser, restrict it to certain websites, or set your web browser (Chrome, IE, Firefox, …) so that it notifies you as soon as a cookie is sent. You can also delete cookies from your PC’s hard drive at any time. Please note, however, that in this case you must expect a restricted display of the page and restricted user guidance.

Your rights

You have the right at any time to obtain information about the data stored concerning you, its origin and recipients, and the purpose of storage. In addition, you generally have the rights to rectification, erasure, restriction of processing, data portability and objection. You can revoke any consent granted at any time with effect for the future.

If you believe that the processing of your data violates data protection law, you have the right to lodge a complaint with the Austrian Data Protection Authority (Barichgasse 40–42, 1030 Vienna, www.dsb.gv.at).

The German version of this privacy policy is legally authoritative.